IT Support for London SMEs: Why Microsoft 365 Is Only Half the Picture Most growing London businesses hit the same crossroads at around twenty staff. Microsoft 365 licences are ticking along, someone in the team has become the unofficial IT person, and on the surface everything looks fine. Then a prospective client asks for a Cyber Essentials certificate. A laptop goes missing on the Tube. The finance team cannot open a file that HR has shared. Suddenly the gaps show. If that sounds familiar,...

We’ve all been there — a laptop freezes, emails won’t sync, or Teams keeps dropping calls — and your IT support says, “We’ll get back to you shortly.” Hours later, you’re still waiting, your team is idle, and work has stopped. For small businesses, slow IT support isn’t just frustrating — it’s expensive. Every minute of downtime costs real money Let’s be honest — downtime doesn’t just mean waiting around. It means lost billable hours, missed deadlines, unhappy clients, and frustrated staff....

October is Cybersecurity Awareness Month, and there’s no better time to spotlight the growing threat of cyberattacks. For small...